Frequently asked questions

What is zetoask.com?

zetoask.com is a concierge and directory for India. You describe what you need, see businesses that have published listings, and send an enquiry to the business. It is in early preview.

Is zetoask.com free?

Yes, it is free at present. Billing is not active. If paid plans are introduced, the price, GST (18%), renewal and cancellation terms will be shown before any charge.

Does sending an enquiry book anything?

No. An enquiry is a message to the business. A booking exists only when the business or its provider confirms it to you.

Can the chat assistant be wrong?

Yes. It can misunderstand you or be wrong, so check important facts with the business.

Where does my chat message go?

The text you type in the chat is sent to an AI model provider, Groq, so a language model can understand your request and write the reply, along with the place, dates and guests understood so far and, for the reply, the public details of matching listings. Your sign-in email address and account details are not sent. zetoask.com does not store the message text. Do not type sensitive personal details into the chat.

What does Verified mean?

Verified means zetoask.com has verified the business's details against the evidence it asked for. Not verified yet means it has not. Verification is not available at present, so listings show Not verified yet.

What does unclaimed mean on a listing?

Some listings are created by zetoask.com from licensed open data (OpenStreetMap) and credit the source. They are labelled Unverified, the owner has not claimed this listing. Nothing on them has been checked by the business, and enquiries open only after the owner claims the listing.

What is DEMO data?

Pages or listings labelled DEMO are samples used to show how the site works. They are not real businesses and cannot be booked.

Do I need an account?

You can browse and chat without one. To send an enquiry, report a listing or list a business you sign in with an emailed one-time code.

What do you do with my email address?

We use it to sign you in and store it only as a keyed one-way hash. The sign-in code is emailed through an email provider, Resend, and sign-in email delivery is still being set up. The Privacy Notice explains what is collected, why and for how long.

How do I delete my data or withdraw consent?

Sign in and open Your account to download your data, withdraw consent or ask for erasure. Erasure starts a 7-day waiting period in which you can cancel. You can also write to hostwhale@gmail.com.

How do I install zetoask.com on my phone?

On Android in Chrome, use the install option in the menu or the install hint on the page. On iPhone in Safari, tap Share and then Add to Home Screen. The installed app is the same website; it needs a connection to search or send enquiries.

How do I list my business?

Sign in and open For businesses to create a listing. You confirm that you are entitled to list the business and that its details are accurate.

How do I report a wrong or unlawful listing?

Use the report option on the listing if it is shown, or email hostwhale@gmail.com with the page address and what is wrong.

Who do I contact with a complaint?

Write to hostwhale@gmail.com with the subject Grievance. Details are in the Privacy Notice.

More: Privacy Notice, Terms of Use, Disclaimer, Refund and Cancellation. Contact: hostwhale@gmail.com.